Imagine being part of a dynamic global real estate leader at the forefront of innovation and sustainability. You'll work with a diverse portfolio that includes iconic developments across key cities, shaping urban landscapes and enhancing communities. With a strong commitment to growth, the company offers endless opportunities for career advancement, professional development, and cross-functional collaboration. You'll join a team driven by excellence, creativity, and a shared vision to make a lasting impact on the world. Here, your ideas are valued, and your potential is limitless, all within an inclusive and empowering work culture.

This role of General Manager will oversee the retail properties the Group is having in Kuala Lumpur, Malaysia. This will be a suitable role for individuals who are keen to work with a reputable Real Estate Developer and build their name in the retail market. 


Key Responsibilities: 
- Set and oversee long-term and short-term objectives for financial, leasing, marketing communications, and overall management.
- Formulate and implement plans and strategies with department heads to achieve set goals.
- Ensure effective execution of policies and directives.
- Work with HQ Office to standardize policies, processes, and procedures.
- Establish and enhance CMO policies and procedures for internal control.
- Coordinate department activities and ensure adherence to policies and procedures.
- Prepare and manage the annual asset plan to add value to the mall.
- Review budgets, monitor performance, and adjust as necessary.
- Minimize operating costs and maximize revenue/profit.
- Plan tenant mix and implement marketing strategies.
- Lead leasing efforts to enhance tenant mix and rental returns.
- Oversee marketing and communications strategies to drive traffic and revenue.
- Lead and guide the CMO team, including departments such as leasing, marketing, and operations.
- Manage and supervise subordinates, ensuring effective performance and team morale.
- Handle staff grievances, discipline, and conduct performance reviews.
- Oversee daily operations including maintenance, security, car park, housekeeping, and landscaping.
- Perform routine inspections and manage Asset Enhance Initiatives (AEI).
- Ensure timely preparation of management reports and budget forecasts.
- Oversee financial operations including budgeting, cash flow, and asset management.
- Manage manpower planning, recruitment, training, and employee relations.
- Develop and maintain professional standards within the CMO team.
- Build relationships with strategic partners, retailers, vendors, and shoppers.
- Communicate with subordinates and ensure alignment with company policies.
- Chair CMO meetings and ensure proper record-keeping.
- Report on mall performance to agreed deadlines.

Key Requirements:
- Degree in Marketing, Business Studies, Estate Management, Building, or a related field.
- Minimum of 15 years in retail mall management.
- Experience across all aspects of shopping mall management, including Operations, Leasing, Marketing Communications, HR, Finance, and Credit Control.
- Strong business acumen with a passion for the shopping mall business.
- Excellent negotiation, business planning, and analytical skills.
- Strategic, proactive, and customer-focused with a demonstrated understanding of retail.
- Strong command of both written and spoken English and Bahasa Malaysia.
- Effective report writing and presentation skills.


If you feel your career goals are aligned with this role, or know of anyone who is suitable, please reach out to Asher Tan at asher.tan@annexion-partners.com.