Imagine being part of a dynamic global real estate leader at the forefront of innovation and sustainability. You'll work with a diverse portfolio that includes iconic developments across key cities, shaping urban landscapes and enhancing communities. With a strong commitment to growth, the company offers endless opportunities for career advancement, professional development, and cross-functional collaboration. You'll join a team driven by excellence, creativity, and a shared vision to make a lasting impact on the world. Here, your ideas are valued, and your potential is limitless, all within an inclusive and empowering work culture.

This role of Centre Manager will oversee one of the retail properties the Group is having in Kuala Lumpur, Malaysia. This will be a suitable role for individuals who are keen to work with a reputable Real Estate Developer and build their name in the retail market. 


Key Responsibilities:
- Define KPIs and metrics to assess the success of asset strategies.
- Commit to achieving and exceeding KPIs across leasing, arrears management, marketing communications, operations, and financial performance to ensure the asset's success.
- Collaborate with Central Leasing to position the asset as a competitive and preferred retail destination.
- Work with Central Leasing to conceptualize and curate a tenant mix that aligns with the asset’s positioning and consumer preferences.
- Oversee and optimize the performance and operations of the assigned asset.
- Set both long-term and short-term objectives across all facets of Asset & Property Management.
- Lead the Asset & Property Management team to achieve the asset's success.
- Develop and implement the Asset Plan, managing the annual budget, forecasting revenue, expenses, and capital improvements.
- Drive AEIs to revitalize and optimize the asset, ensuring its relevance and profitability.
- Maintain good landlord-tenant relationships and engage tenants on performance updates and opportunities.
- Collaborate with the Leasing team to manage and resolve tenants' feedback and complaints.
- Oversee Credit Control and Arrears Management, ensuring timely rent collection and minimizing financial risks.
- Collaborate with the Leasing team to manage tenant delinquencies.
- Lead the Marcom team to improve revenues, increase shopper traffic, and enhance the shopping experience.
- Ensure the Marcom team aligns with the Asset Plan and budget.
- Lead the Operations team to ensure smooth day-to-day asset operations, including security, maintenance, housekeeping, and facilities management.
- Develop crisis management plans and integrate sustainability initiatives into asset operations.
- Cultivate partnerships with essential departments at the Group level to align efforts with the asset's goals.
- Develop and refine policies and procedures, ensuring alignment with other assets in the cluster.
- Consolidate management reports for senior management and stakeholders.
- Ensure all asset activities adhere to legal and regulatory requirements.
- Identify and mitigate potential risks that may impact the asset’s performance.
- Stay informed about market dynamics, consumer behavior, and trends to optimize asset strategies.
- Lead and nurture a high-performing team, fostering growth and ensuring effective communication.
- Optimize team efficiency and effectiveness, maintaining good discipline and morale.
- Maintain professional standards within the CMO team and perform other duties as assigned.

Key Requirements:
- Bachelor’s Degree in Marketing, Business Studies, Estate Management, Building, or a related field.
- Minimum of 10 years of relevant experience in retail mall management.
- Exposure to all aspects of shopping mall management, including Leasing, Marcom, Operations, Credit Control, and Finance.
- Strong business acumen with a passion for the shopping mall business.
- Excellent communication, negotiation, and business planning skills.
- Resourceful with a keen analytical mind and strong proficiency in financial modeling.
- Strong command of both written and spoken English and Bahasa Malaysia.
- Strong report writing and presentation skills.
- Strategic, proactive leader with strong leadership, people management
skills, and interpersonal abilities.


If you find this role fits into your career aspirations, or know of anyone suited for the role, please reach out to Asher Tan at asher.tan@annexion-partners.com.