We are seeking a dynamic and experienced Business Manager to oversee our commercial move management, workplace design and build, and office furniture refurbishment business operations and will be based in Malaysia. The ideal candidate will be a strategic thinker with proven leadership skills, capable of optimizing revenue streams while effectively managing costs. This role requires strong business acumen, excellent communication skills, and a passion for delivering exceptional service to our clients.

Key Responsibilities:

1. Business Strategy and Planning:
2. Develop and execute strategic plans to drive business growth and profitability in the commercial move management, workplace design and build, and office furniture refurbishment sectors.
3. Conduct market research and analysis to identify opportunities for expansion and diversification.
4. Collaborate with senior management to set ambitious yet achievable business goals and objectives.

5. Operational Management:
6. Oversee day-to-day operations of the business units, ensuring efficiency, quality, and compliance with industry standards.
7. Establish and monitor key performance indicators (KPIs) to track business performance and make data-driven decisions.
8. Implement operational processes and systems to optimize workflow and resource allocation.

9. Client Relationship Management:
10. Build and maintain strong relationships with existing clients, ensuring satisfaction and loyalty.
11. Identify and pursue opportunities to expand our client base through targeted marketing and business development efforts.
12. Act as a primary point of contact for client inquiries, concerns, and feedback, resolving issues promptly and professionally.

13. Financial Management:
14. Develop and manage annual budgets for each business unit, in alignment with overall company objectives.
15. Monitor financial performance against budget, identifying variances and implementing corrective actions as needed.
16. Negotiate contracts and pricing agreements with suppliers, vendors, and subcontractors to optimize cost-effectiveness.

17. Team Leadership and Development:
18. Recruit, train, and mentor a high-performing team of professionals, fostering a culture of collaboration, innovation, and accountability.
19. Set clear performance expectations and provide regular feedback and coaching to ensure individual and team success.
20. Promote a safe and inclusive work environment that values diversity and encourages personal and professional growth.

Key Qualifications:

• Bachelor's degree in Business Administration, Management, or a related field (Master's degree preferred).
• Proven experience in business management, with a minimum of 5 years in a leadership role within the commercial move management, workplace design and build, or office furniture refurbishment industry.
• Strong financial acumen, with the ability to analyze financial data, develop budgets, and manage costs effectively.
• Excellent interpersonal and communication skills, with the ability to build rapport and negotiate with clients, suppliers, and team members.
• Strategic thinker with the ability to identify market trends, anticipate industry changes, and capitalize on opportunities for growth.
• Proficiency in project management tools and software applications.
• Knowledge of relevant regulations and standards governing commercial move management, workplace design and build, and office furniture refurbishment.
• Professional certifications (e.g., PMP, Six Sigma) are a plus.

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